High-touch meets high-tech–personalization with less human interaction is keying into customer needs. by Phil Britt Over the past few years, banks have added mobile banking, enabling customers to deposit checks by taking pictures of them with smartphones. Banks have also extended their online banking offerings, so that customers can have more convenience to bank when …
Technology boosts speed and accuracy of treatments. by Laurie Wink Area hospitals and medical practices are using leading-edge approaches to diagnose and treat cancer patients. By harnessing the power of the latest high-tech tools, physicians are significantly improving the speed and accuracy of cancer treatments and reducing the pain and discomfort of patients during medical …
Demand is high and the region’s attributes are attractive. by Jacqueline Von Ogden The state of the development in Northwest and Northern Indiana has, of course, had its peaks and valleys within the last decade. Remember 2009? Most want to forget it. We took the time to speak with leading commercial realtors who not only …
Insurance pros are agents of change on the front lines of health care reform. by Laurie Wink Leading health insurance professionals in our region describe the Affordable Care Act as “overwhelming,” “complex,” “high stakes,” and “time consuming.” But they also say the health care reform legislation has been a boon to their business. The Affordable …
Your boss is almost always really nice, right? Even when they may be a little down, it’s still the holidays and that means gifts for everyone. Here in Indiana, there are luxury gift items that may seem over the top paired with smaller gifts for those who already know their bonus is coming. Feast your …
Northwest Indiana offers a host of attractive attributes. by Michael Puente On paper, Northwest Indiana has a lot going for it that other parts of Indiana simply don’t have. That includes easy access to major highways, a well-trained workforce, an extensive rail system, regional airport and close proximity to the nation’s third-largest city: Chicago. “We’ve …
There’s no reason that odd couple has to stay together. Benjamin Franklin reminded us that nothing is certain except death and taxes, and history proves him right. However, there is no rational reason the two should be linked and in fact much progress has been made in taking the tax sting out of death. Dead …
Quality lands thousands of customers across the country. by Michael Puente On August 17, 1999, Paco Fernandez resigned from his job at the Chicago clothing company where he had worked for 28 years. At the time, the native of Tampico, Mexico was living in East Chicago. He set out to start his own clothing company …
Northwest Indiana by John Cain A busy fall arts season culminates with holiday traditions. Upcoming arts events in Northwest Indiana include the South Shore Convention and Visitors Authority presentation of “A Christmas Story,” November 7-January 3. This exhibit of six animatronic window displays from Macy’s in New York features classic scenes from the iconic movie …
Colts sign veteran Pro Bowl player Frank Gore to build up the offense. by Ben Smith Frank Gore doesn’t really want to talk to you. Don’t take it personally. Oratory is not generally a thing for NFL running backs, who traffic in the more elemental arts of collision and truckloads of hurt. And so, on …
