The Personal Touch

Call pioneers an automated way to keep patients from returning to the hospital. by Shari Held Launched in 2003, HealthCall LLC has successfully transitioned from a fledgling startup, operating on unchartered waters, to an industry leader in automated health care communications. For the past three years it has grown at a rate of 20 percent […]

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Learning Online

For a growing number of students, cyberspace is the classroom. by Rick A. Richards The landscape of traditional four-year colleges in Indiana hasn’t changed all that much in the last half century. The same universities that were around then are here today. But that doesn’t mean the higher education landscape hasn’t changed. There are more

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Ballot Box

Candidates say jobs are the top priority–but how to create them? by Michael Puente In most general elections in Indiana, the race for governor would be the top attention getter in the field of candidates and races for state offices. But not this fall. The race for U.S. Senate between Republican Indiana State Treasurer Richard

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After the Storm

Surviving the downturn in construction and real estate. by Bob Kronemyer Weathering the devastating economic downturn and subsequent anemic growth cycle has not been easy for most industries, but the construction and real estate sector has been particularly hit hard. To survive, several regional firms have sharpened their pencils through downsizing and concentrating on strategic

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Share of Mind

Effective branding can help you boost this important metric. In boardrooms across the nation, CEOs and their teams discuss the metrics of success. A key measure often analyzed is Share of Wallet, the percentage consumers spend on you vs. your competitors. Rarely discussed, though, is Share of Mind. It is an easy metric to determine

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Unsung Heroes

Shining the spotlight on outstanding leadership. by Lauren Caggiano A community’s unsung heroes are often the least recognized, but deserve equal credit as those in the limelight. That’s the premise behind the inaugural Leaders as Heroes awards from Leadership Northwest Indiana. “We do a great job of recognizing business success, entrepreneurship, innovation and contribution to

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Construction Honors

Area construction and real estate firms bask in regional recognitions. We at Northwest Indiana Business Quarterly are proud of the recognition bestowed on area construction and real estate companies by their colleagues and the industry. Here is a sampling of honors received over the past 12 months. The American Group of Constructors Inc., Hammond, 2011

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Rocky Road Ahead

Demand for consumer goods slowing down. by Michael J. Hicks The economy of Northwest Indiana faces some difficult challenges through the coming year. The single biggest factor facing the region is an impending slowdown for the demand in consumer goods that will reverse the trend of recovery the region has so recently enjoyed. The dominance

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Business World Taking Notice

Women business leaders are taking a proactive approach to educating themselves on the financial requirements, bid process and political aspects of business developments. Women business owners are a unique breed-with characteristics that are both consistent and contradictory-and the business world is taking notice. On one hand, they may be strong and courageous in negotiating a

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Health Care Honors

Our readers suggest some of the region’s standouts in medical care. Thousands of people work in health care across Northwest Indiana, serving patients at hundreds of different sites of care. They’re all helping patients get healthy and hopefully stay that way. We wanted to find out who is exceptionally good at doing so, and who

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