Build your banker into a trusted entrepreneurial adviser. by Lesly Bailey Creating a connection with bankers is more than just crunching the numbers, according to banking professionals in the region who detail how entrepreneurs can launch and maintain productive relationships that endure throughout the years and economic changes. Michael Schneider, Northwest Indiana market president at […]
Borrowing Online
Choose carefully when deciding on a lending source. In today’s world, small business owners have increasing demands put on their time from customers, employees and suppliers. Because of this, they are constantly in search of ways to be efficient with their time to accomplish more each workday. One way that business owners save time and […]
Buzz Points
Loyalty program benefits financial institutions, merchants, members. by Phil Britt Financial institutions and local retailers and restaurants alike find themselves competing with much larger national companies for customers. For the local financial institutions, the need to attract and retain customers has never been more critical. The largest banks in the country control half of the […]
Keying Into Customer Needs
High-touch meets high-tech–personalization with less human interaction is keying into customer needs. by Phil Britt Over the past few years, banks have added mobile banking, enabling customers to deposit checks by taking pictures of them with smartphones. Banks have also extended their online banking offerings, so that customers can have more convenience to bank when […]
New Ways to Pay
Mobile payment technologies nearly ready for prime time. by Phil Britt Consumers enter 2015 with a new payment option at some retailers–a mobile wallet that enables users to pay with their phone rather than swiping a credit or debit card, writing a check or using cash–but this alternate payment method is still in its very […]
Playing It Safe
Protecting your business from cybercrime and scams. by Shari Held Target. Home Depot. UPS. JP Morgan Chase. They’ve all made the headlines lately–and not in a good way. They’ve been hacked! And confidential information was compromised. “The threat is very real, and pretty much a weekly occurrence,” says Tanya Buerger, senior vice president and chief […]
Chipping In for Security
Card issuers pushing new system to fight credit card fraud. by Phil Britt Payment card issuers will be forcing merchants to take a more proactive stance against payment fraud by requiring that point of sale (POS) systems be able to meet so-called EMV standards, including the ability to accept chip-based cards, by Oct. 1, 2015. […]
An Alternative to “No”
With loans and advice, Accion Chicago helps borrowers succeed. by Shari Held This year Accion Chicago, a non-profit microlender affiliated with Accion International, is celebrating its 20-year anniversary. And the thousands of underserved, aspiring entrepreneurs and small business owners the lender has helped over the years are celebrating right along with Accion. That includes clients […]
The Future is Now
Banking technologies add convenience, but some still prefer bricks and mortar. by Jerry Davich Today’s banking customers have more options than ever regarding their finances, but also more checks and balances when it comes to daily decision-making. Should they choose old habits over new technologies? Convenience over complexities? Face-to-face interactions versus online interfacing? Pen and […]
1st Source Bank marks 150th anniversary
SOUTH BEND – This year 1st Source Bank celebrates 150 years of helping clients achieve security, build wealth and realize their dreams. 1st Source will began its year-long celebration on June 12. “1st Source is pleased to celebrate 150 years of service to our clients and the community,” said Christopher J. Murphy III, chairman and […]
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