In this issue

While artificial intelligence is all the talk, I keep hearing that personal relationships are still the keys to long-term success.

That business model also is a line from the 1996 movie “Jerry McGuire.” The lead character has an epiphany that fewer clients leads to better returns. The revelation got him fired, but in the end, getting to know his clients better led to a better life.

Thirty years later, Northwest Indiana Business Magazine's readers still consider this way of doing business essential to building success and a sense of community. We are all in this work world together.

Our magazine plays a small part in that process. We offer opportunities to learn more about people and what drives them. We also foster connections with the individuals who collectively are growing the Region's economic development.

Several stories in this issue consider the importance of personal relationships, including our cover article. Community banks and credit unions make relationships count and are committed to staffing their local branches with employees who know their towns.

Our marketing story shares branding lessons, including the “living brand” — the employee who greets you when you walk in and the company that creates an emotional bond with customers. These lessons can help businesses big and small.

Even our architecture/design story discusses the return to office as an opportunity to bring out the best in employees. Companies are rethinking their spaces to accommodate full-time and hybrid workers, and to foster relationships that improve creativity and productivity.

Relationships can be challenging when starting out. Internships help youth start that process early. Some of these experiences lead to full-time work, mentoring opportunities or the chance to figure out what they do best in life.

And then there's Hobart — a community that thrives on civic pride. Brickies, as they are called, are particularly proud of the education they provide their students — and the relationships that last a lifetime.

We also feature a special section on Leadership Northwest Indiana, which is celebrating its 50th cohort this fall. And our series on economic development focuses on business resources at libraries.

Also find features on rScan's growth in South Bend, IU Northwest Dean Cynthia Roberts and the Urban League of Northwest Indiana's efforts to help small business. Enjoy this issue!

Read more stories from the current issue of Northwest Indiana Business Magazine.

Don Babcock

Count way to success

Purdue University Northwest's Don Babcock argues weak math preparation is closing career doors for students, pointing to the U.S. ranking 34th in math among 78 nations.
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Toyia Moore

Big on housing

The Northwest Indiana Reinvestment Alliance runs HUD-certified counseling and financial literacy classes across Lake County as foreclosures and evictions rise statewide.
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photo of Glow-in-the-Dark Smooth Bore fire hose nozzle

Nozzle worth noting

Elkhart Brass Manufacturing's glow-in-the-dark firehose nozzle won the 2025 Coolest Thing Made IN Indiana contest, beating 48 products from 36 communities.
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Sherry Langdeau and Tabetha Alvarado

Answering the call

Crown Point's Great Lakes Communications handles 24/7 calls for businesses, doctors, and crisis hotlines. Co-founders Langdeau and Alvarado launched the service in 2015.
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Blessing Mene

Essential adviser

Blessing Mene, enFocus's director of entrepreneurship, draws on a career supporting 100-plus startups and $25M raised to coach South Bend-area founders.
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Hammond Sportsplex

Economic power of play

Northwest Indiana's 114 scheduled youth sports events in 2026 could generate $45M, fueled by facilities like the Hammond Sportsplex and Elkhart aquatics center.
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Wellfield Botanic Gardens in Elkhart

Sustainable prospects

From a food-waste plant in LaPorte County to PFAS detection in South Bend, Northwest Indiana companies are building sustainability into core business operations.
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“Legacy Leaders” breakfast in November 2025

Lots of buyers out there

Indiana's office of entrepreneurship and innovation is partnering with regional groups to help small business owners plan exits as baby boomer retirements accelerate ownership turnover.
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Valparaiso University engineering students

Trending careers in trades

Northern Indiana's construction industry is pushing to recruit more high school graduates, pointing to paid apprenticeships, major project demand, and AI-resistant job security.
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Best of Business Awards 2026

2026 award winners

Northwest Indiana Business Magazine's 2026 Best of Business winners, chosen by reader survey for the 21st year, share how hiring, technology upgrades, and new offices shaped their 2025.
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Chris Campbell

Professional advancement

Northwest Indiana and Michiana professionals across banking, health care, education, law, and manufacturing announce hires, promotions, and board appointments.
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Cover of April-May 2026 Issue

In this issue

From small businesses to youth sports, discover how community spirit and local leadership are shaping a stronger Northwest Indiana.
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Author

  • Heather Pfundstein 2024
    Publisher/Executive Editor - Linker Media Group

    Heather Pfundstein is the publisher and executive editor of Northwest Indiana Business Magazine and NWIndianaBusiness.com. She is an award-winning journalist with more than 25 years of experience in Northwest Indiana and northern Illinois newsrooms. She earned a Bachelor of Science degree in journalism from Southern Illinois University at Carbondale. She has been part of the magazine's team since 2018.

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