In this issue

While artificial intelligence is all the talk, I keep hearing that personal relationships are still the keys to long-term success.

That business model also is a line from the 1996 movie “Jerry McGuire.” The lead character has an epiphany that fewer clients leads to better returns. The revelation got him fired, but in the end, getting to know his clients better led to a better life.

Thirty years later, Northwest Indiana Business Magazine’s readers still consider this way of doing business essential to building success and a sense of community. We are all in this work world together.

Our magazine plays a small part in that process. We offer opportunities to learn more about people and what drives them. We also foster connections with the individuals who collectively are growing the Region’s economic development.

Several stories in this issue consider the importance of personal relationships, including our cover article. Community banks and credit unions make relationships count and are committed to staffing their local branches with employees who know their towns.

Our marketing story shares branding lessons, including the “living brand” — the employee who greets you when you walk in and the company that creates an emotional bond with customers. These lessons can help businesses big and small.

Even our architecture/design story discusses the return to office as an opportunity to bring out the best in employees. Companies are rethinking their spaces to accommodate full-time and hybrid workers, and to foster relationships that improve creativity and productivity.

Relationships can be challenging when starting out. Internships help youth start that process early. Some of these experiences lead to full-time work, mentoring opportunities or the chance to figure out what they do best in life.

And then there’s Hobart — a community that thrives on civic pride. Brickies, as they are called, are particularly proud of the education they provide their students — and the relationships that last a lifetime.

We also feature a special section on Leadership Northwest Indiana, which is celebrating its 50th cohort this fall. And our series on economic development focuses on business resources at libraries.

Also find features on rScan’s growth in South Bend, IU Northwest Dean Cynthia Roberts and the Urban League of Northwest Indiana’s efforts to help small business. Enjoy this issue!

Read more stories from the current issue of Northwest Indiana Business Magazine.

Lori Johnson Kuykendall

Building city of readers

The Hard Rock Casino Northern Indiana’s $45,000 donation will help the Gary Literacy Coalition start a new program to support reading skills.
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Envel Facade

Project beyond imagination

Craig Heaney, South Bend-based Envel Facade president, said his team pushed the limits of concrete design when working on the Obama Presidential Center lettering project.
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4th Street Theater

Creative economy

Spending on arts and culture brings strong return on investment and community identity that attracts visitors, residents and businesses.
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Gabby Latchford

Purpose meets prosperity

The Northwest and North Central Indiana’s nonprofits are more than charitable organizations but employers with the power of more than 33,000 workers.
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American Precision Services

Steel support system

Secondary firms, such as American Precision Services, Indiana Steel Carriers and Northern Steel Industries, benefit from proximity to three of the nation’s largest steel producers.
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Stefan May

Growing legal opportunities

Northwest Indiana law firms provide incentives for new attorneys, while experts consider alternatives to traditional legal services in underserved communities.
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Allison Allman, Allison Leffert, Rajdeep Deka

Professional advancement

Businesses and organizations share good news about new hires, promotions, accolades, including Bill Gertner who joined Wintrust Financial Corp.
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2026 October - November Northwest Indiana Business Magazine Cover

In this issue

A Purdue Global law school graduate, steel support services, Indiana tax benefits, nonprofit jobs and an emerging creative economy make the October-November issue one packed with reasons to live, work…
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Author

  • Heather Pfundstein 2024
    Publisher/Executive Editor - Linker Media Group

    Heather Pfundstein is the publisher and executive editor of Northwest Indiana Business Magazine and NWIndianaBusiness.com. She is an award-winning journalist with more than 25 years of experience in Northwest Indiana and northern Illinois newsrooms. She earned a Bachelor of Science degree in journalism from Southern Illinois University at Carbondale. She has been part of the magazine's team since 2018.

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