In this issue

While artificial intelligence is all the talk, I keep hearing that personal relationships are still the keys to long-term success.

That business model also is a line from the 1996 movie “Jerry McGuire.” The lead character has an epiphany that fewer clients leads to better returns. The revelation got him fired, but in the end, getting to know his clients better led to a better life.

Thirty years later, Northwest Indiana Business Magazine's readers still consider this way of doing business essential to building success and a sense of community. We are all in this work world together.

Our magazine plays a small part in that process. We offer opportunities to learn more about people and what drives them. We also foster connections with the individuals who collectively are growing the Region's economic development.

Several stories in this issue consider the importance of personal relationships, including our cover article. Community banks and credit unions make relationships count and are committed to staffing their local branches with employees who know their towns.

Our marketing story shares branding lessons, including the “living brand” — the employee who greets you when you walk in and the company that creates an emotional bond with customers. These lessons can help businesses big and small.

Even our architecture/design story discusses the return to office as an opportunity to bring out the best in employees. Companies are rethinking their spaces to accommodate full-time and hybrid workers, and to foster relationships that improve creativity and productivity.

Relationships can be challenging when starting out. Internships help youth start that process early. Some of these experiences lead to full-time work, mentoring opportunities or the chance to figure out what they do best in life.

And then there's Hobart — a community that thrives on civic pride. Brickies, as they are called, are particularly proud of the education they provide their students — and the relationships that last a lifetime.

We also feature a special section on Leadership Northwest Indiana, which is celebrating its 50th cohort this fall. And our series on economic development focuses on business resources at libraries.

Also find features on rScan's growth in South Bend, IU Northwest Dean Cynthia Roberts and the Urban League of Northwest Indiana's efforts to help small business. Enjoy this issue!

Read more stories from the current issue of Northwest Indiana Business Magazine.

Society of Innovators Awards

Culture of innovation

Gary Johnson and Jason Williams of the Society of Innovators at PNW discuss innovation as the engine of regional renewal in Northwest Indiana.
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Leigh Morris

Measuring up

Longtime regional leader Leigh Morris shares how the Region's 12 colleges and universities build minds and contribute to the regional economy.
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Heather Hahn Sullivan

Natural leader

Heather Hahn Sullivan said her journey came full circle when she returned to Chesterton in 2018 to work at the Dunes Learning Center — she now is executive director.
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Don Babcock

Next acts

Professionals who just can’t quit working look for new opportunities after retiring from their official careers.
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Jeffrey Berglund

Professional advancement

Businesses and organizations share good news about new hires, promotions, accolades, including Jeffrey Berglund who was named president of Berglund Construction.
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December 25 - January 26 magazine cover

In this issue

The December-January 2026 issue of Northwest Indiana Business Magazine includes stories about E-Day, the Society of Innovators, accounting, succession planning, the Future of Lowell and community foundations.
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Author

  • Heather Pfundstein 2024
    Publisher/Executive Editor - Linker Media Group

    Heather Pfundstein is the publisher and executive editor of Northwest Indiana Business Magazine and NWIndianaBusiness.com. She is an award-winning journalist with more than 25 years of experience in Northwest Indiana and northern Illinois newsrooms. She earned a Bachelor of Science degree in journalism from Southern Illinois University at Carbondale. She has been part of the magazine's team since 2018.

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