The Northwest Indiana Business Magazine webinar, sponsored by Goodwill, will inform business owners about the perks of hiring individuals re-entering the workforce. Participants also will get a better understanding of Goodwill’s Second Chance and re-entry programs and the process individuals go through to help them become job ready. Goodwill’s wrap-around services allow individuals to learn how to break down their barriers with the goal of becoming a contributing member of their community. During this presentation, learn how Goodwill tailors their approach to address individual needs.
The Second Chance Program of Goodwill Industries of Michiana is offered in three counties of Northern Indiana: Elkhart, St. Joseph and La Porte. The program offers services to anyone, men and women, who have been incarcerated or who might have a criminal background. People can be referred to the program through social service agencies in the community, including probation and parole, and as walk-ins (self-referrals).
The process to be accepted into the program begins with orientation. The potential client will complete some initial paperwork and schedule an appointment to meet with the program coordinator who will do an intake interview. Once accepted into the program, the person will go through two weeks of job readiness workshops. They will cover topics such as: application, resume, cover letter and interviewing tips. Time also will be spent on stress management, workplace ethics, conflict resolution, active listening, time management, transferable and job-related skills. Upon completion of the job readiness workshops, the person will be placed temporarily in a part-time, paid work experience. The placement is used as a tool to determine if and when the client is ready for work. When they are deemed so, an employment specialist helps them begin their required job search. The employment specialist will work with the individual until they are placed in permanent employment in the community. Once they are working, they will then be transferred to a retention specialist who will provide follow-up services for 180 days.
Teresa DeMauro, who has lived in Elkhart all her life, supervises staff and provides operational and programmatic oversight to the Second Chance and Goodwill Works programs in Elkhart, South Bend and Michigan City. She started off at Goodwill as a vocational educator, teaching job readiness and soft skills workshops to clients. After that, she took a position as a case manager for Goodwill’s Youth Program at the Elkhart WorkOne office. At WorkOne, she spent time as an employment specialist and team leader. In 2016, DeMauro returned to Goodwill when they opened a new Community Career Center in Elkhart, serving as manager. In 2018, she accepted the position of director of Workforce Development Services. DeMauro graduated from Indiana University with a Bachelor of Science in elementary education. She says she works for Goodwill because she “believe(s) in their mission,” and she is proud to say she works there.
Isaac Hunt is a native of Chicago, Ill., and has lived in South Bend since 1970. Hunt is a graduate of South Bend Washington High School and Indiana State University, majoring in criminal justice, with a minor in business administration. Hunt served in the U.S. Army from 1984 to 1990 and is a member of Amvets Post 66. He worked in the manufacturing industry for more than 20 years in positions from general labor to general manager. At Goodwill Industries of Michiana, he is the director for GVI Social Services for the Group Violence Intervention Initiative. In this position, he oversees the social services for Gary for Life, South Bend’s Group Violence Intervention and South Bend SAVE (Stand Against Violence Everyday) Outreach Team. He is also the owner of Ice Services Inc.
Dustin Patrick, who has lived in Michigan City, Ind., most of his life, supports staff in the Workforce Information and Opportunity Act Re-Entry Program. He is the work-based learning team lead within the WIOA Youth Program in Region 1 that includes Jasper, Pulaski, Stark, La Porte, Newton, Lake and Porter counties. His professional career started in the U.S. Army from 2004-2013. After his time in the military, from 2013-2015, he completed his bachelor’s degree in psychology from Purdue University. Then he applied for the second-chance coordinator of La Porte County within Goodwill Industries of Michiana. He was hired and focused on getting re-entry individuals trained in areas such as soft skills, job readiness, resume/interview workshops and job placement. After that, he took a position as a work-based learning team lead within the WIOA Region 1 Youth Program. Along with that work, he also volunteered for the supervisory role of the Re-Entry Program that began this year. He said he enjoys Goodwill because, “Seeing individuals succeed, with a little help, is satisfying to my soul.” As a part of Goodwill, he sees and hears great success stories from the individuals Goodwill serves.